Total Quality Management: Today’s Business Excellence Strategy

Relevance of Total Quality Management (TQM) or Business Excellence Strategy Implementation for Enterprise Resource Planning (ERP) – A Conceptual Study

Organizations worldwide have been exploring ways to improve business practices to gain competitive edge. One of the most important technological innovations of the last decade has been the emergence of ERP solutions. But implementation of ERP is not just a technological challenge. It’s a socio-technological endeavor, which mandates modifying existing applications and redesigning critical busine...

Total quality management and corporate culture: constructs of organisational excellence

There is a need for an appropriate culture to support the scope of Total Quality Management (TQM). Customer focus, systems approach, teamwork, involved management and continuous improvement are the aspects of TQM that facilitate improved organisational success, growth, and competitiveness. Many companies are now complementing continuous improvement with innovation, which is seen as the successf...

Total Quality Management Vs. Business Reengineering

Promoting Business Process Management Excellence in Russia

BPM research has been of great importance in Germany since the early 1990s. In Russia, increased competition and new IT possibilities have only recently forced both companies and governmental institutions to start taking benefits from BPM. Against this background, the workshop PropelleR 2012 brought together German and Russian BPM researchers as well as practitioners in order to discuss recent ...

A Comprehensive Total Quality Management Strategy And Organization

Study presented in this paper, the proportion of total quality management operations mediating role between organizational strategy and performance checks. With a comprehensive review of quality management in relation to strategy, the study seeks to improve understanding of total quality management philosophy in the field is wider. The conflicts in the literature about the relationship between ...